**Note: Open a support ticket with Digital Watchdog Technical Support. Once the issue has been identified by the technician, a recommended resolution may be provided. However, please maintain a clear outline of a single issue, per request, if possible. If one issue appears to be interrelated with another issue, it may be worth mentioning. Submit One Support Request per IssueĪs our support team focuses on different Digital Watchdog products, features, and software, tracking the progress of individual issues becomes difficult when there is an overwhelming number of issues described in a single report. Use the following guidelines to provide a concise outline of your issue so that our technicians may support you in an orderly fashion. Requesting Supportĭigital Watchdog Technical Support strives to provide quick and efficient assistance for issues that directly regard Digital Watchdog products. The Digital Watchdog Support Knowledge Base hosts release notes for recent updates. If you are encountering operator issues and your firmware is outdated, consider updating to the latest build version. **Note: It is recommended to use the latest version of DW Spectrum®.
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This article will outline how to report operator issues with DW Spectrum® IPVMS.
Software Version: DW Spectrum® IPVMS v4.1 Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS